Privacy Policy

Last Updated: September 2026

Small Town Plumbing respects your privacy and is committed to protecting the personal information you provide through this website. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when using our website or requesting plumbing services.

Information We Collect

When you use our website or submit a request for plumbing service, we may collect information you voluntarily provide, including:

Name
Email address
Phone number
ZIP code
Property type
Information about your plumbing issue or requested service
Any additional information you provide through our forms or communications

We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and general website usage information.

How We Use Your Information

Small Town Plumbing may use the information collected through this website to:

Respond to questions and service requests
Contact you regarding plumbing services
Schedule or coordinate service
Provide estimates or information about requested services
Improve our website, services, and customer experience
Maintain business and customer records
Protect against fraudulent or unauthorized activity
Comply with applicable legal requirements

Submitting a service request through the website does not necessarily guarantee an appointment. Small Town Plumbing may contact you to confirm availability, obtain additional information, or schedule service.

How We Share Information

Small Town Plumbing does not sell or rent your personal information.

Information may be shared with trusted service providers that help us operate our website, communicate with customers, process service requests, or conduct normal business operations. These providers may only receive information reasonably necessary to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect Small Town Plumbing, our customers, or others.

Website Hosting and Third-Party Services

This website is hosted through Wix and may use Wix or other third-party services to provide website functionality, forms, analytics, scheduling, communications, or other features.

These third-party providers may collect or process certain information according to their own privacy policies and practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, measure website performance, and improve the user experience.

Depending on your browser and device settings, you may be able to block or delete cookies. Disabling certain cookies may affect how some website features function.

Data Security

We take reasonable measures to protect the personal information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Please do not submit sensitive information such as Social Security numbers, financial account information, passwords, or other confidential information through our general service-request or contact forms.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. Small Town Plumbing is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

This website and Small Town Plumbing's services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.

Your Privacy Choices

You may contact us to ask questions about personal information you have submitted through our website or to request that we update or delete information, subject to any legal or legitimate business recordkeeping requirements.

Changes to This Privacy Policy

Small Town Plumbing may update this Privacy Policy periodically to reflect changes to our website, business practices, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Small Town Plumbing
Phone: (219) 315-8886
Email: abriseno210@smalltownplumbing.info